Central to the success of Territory Life is our commitment to our clients. We honour without reservation our obligation to respect and protect the personal information of individuals with whom we deal.
What information we collect
Territory Life only collects personal information about individuals to provide products or services to them, to consider applications and approaches to us, or to maintain contact details for those with whom we deal. We only use and disclose personal information for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without the permission of the individual. We may disclose personal information to service providers who provide services in connection with our products and services. You can contact us to request access to your information at the address or telephone number on this website.
How that information is used
We only use and disclose personal information about individuals for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without the permission of the individual. We may send to our customers information about other Territory Life products and services which we expect may be of interest to them, but respect their right to ask us not to do this. We do not sell personal information to other organisations to allow them to do this. We may disclose personal information to service providers who provide services in connection with our products and services. We may provide information about our customers to their nominated financial adviser with their permission.
Keeping information accurate and up to date
We take all reasonable steps to ensure that all information we hold is as accurate as is possible. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.
Keeping information secure
We use security procedures and the latest technology to protect the information we hold. Access to personal information and the use of the personal information within Territory Life is appropriately limited within Territory Life to prevent misuse or unlawful disclosure of the information. If other organisations provide support services, we require them to appropriately safeguard the privacy of the information provided to them. Where the personal information we collect is no longer required, we delete the information or permanently de-identify it.
How you can access your information
You can contact us to request access to your information. In normal circumstances we will give you full access to your infor-mation, however there may be some legal or administrative reasons to deny access. If access is denied, we will tell you why.
Dealing with Territory Life online
If you visit websites managed by Territory Life browse, read or download information, our system will log these movements. These web site logs are not personally identifiable, and Territory Life makes no attempt to link them with the individuals who browse the site. Territory Life cannot guarantee or accept responsibility for the privacy practices or the content of websites to which we provide links.